Last updated: 6 October 2026
This Privacy Policy explains how Rajeeb M (“we”, “us”, “our”) collects, uses and protects personal information when you visit www.rajeebm.pro, contact us or use our services. We serve small businesses in the United States, Canada, the United Kingdom, Ireland and the European Union, Australia, New Zealand and the United Arab Emirates, and we aim to meet the privacy expectations of each of those regions.
1. Who we are
Rajeeb M (rajeebm.pro) is a business growth consultancy run by Rajeeb Mookhopadhyay. For the purposes of data protection law, we are the controller of the personal information described in this policy.
- Address: 1002, 10th Floor, MAI Tower, Al Nahda 1, Dubai, United Arab Emirates
- Email: consultme@rajeebm.pro
- Phone / WhatsApp: +1 845 910 6095
2. Information we collect
Information you give us
- Enquiry and booking forms: your name, business email, phone or WhatsApp number, business name, country, industry, the services you are interested in and any message you write.
- Messages and calls: information you share when you email us, message us on WhatsApp or speak with us on a call.
- Client information: if you become a client, the business and contact details needed to deliver and invoice our services.
Information collected automatically
- Technical data: your IP address, browser type, device, pages visited and the date and time of your visit, recorded in standard server logs by our hosting provider.
- Cookies and analytics: essential cookies needed for the website to work, and Google Analytics measurement of how the website is used. See section 7.
We do not knowingly collect sensitive personal information, and we ask you not to include it in forms or messages.
AI chat assistant and live demo
- Chat assistant (“Aria”): when you use the chat on our website, we collect the messages you type and any contact details you choose to share (such as your name, email address and phone or WhatsApp number). Your messages are sent to OpenAI, which generates the assistant’s replies on our behalf. Chat transcripts and contact details are stored on our website and emailed to us so we can follow up with you. The assistant is automated; it is not a person.
- Live AI receptionist demo: the businesses in the demo are fictional. Messages you type in the demo, and your speech if you use the voice (“Talk”) option, are sent to OpenAI to generate the replies. The voice option uses your microphone only after you allow it in your browser and only while a demo call is active. We do not store demo conversations or recordings on our website. Please use made-up details in the demo rather than real personal information.
3. How we use your information
- To respond to your enquiry and arrange your free strategy call.
- To prepare proposals, deliver our services and provide support.
- To send follow-up information you have asked for, or that relates to an enquiry you made.
- To improve our website, content and services.
- To keep our website secure and meet legal, tax and accounting obligations.
We do not sell your personal information, and we do not share it for cross-context behavioural advertising.
4. Legal bases (UK and EU visitors)
Under the UK GDPR and EU GDPR we rely on: steps at your request before entering a contract and performance of a contract when you enquire or become a client; legitimate interests in running and improving our business and keeping the website secure; consent for any optional marketing, which you can withdraw at any time; and legal obligation for record keeping.
5. Who we share information with
We share personal information only with trusted service providers who process it on our behalf and under appropriate agreements:
- ZentroCRM – stores enquiries submitted through our website forms.
- Hostinger – website hosting and server logs.
- AirLift (BlogVault) – website performance and caching.
- OpenAI – generates the replies of our website chat assistant and live demo. It receives the messages (and, in the voice demo, the audio) you send in those tools.
- Google Analytics – measures how visitors use our website (pages viewed, approximate location, device type). See section 7.
- Google – search performance reporting (Search Console) and, where used, calendar and meeting tools.
- WhatsApp / Meta – when you choose to contact us on WhatsApp.
We may also disclose information if required by law or to protect our rights.
6. International transfers
We are based in the UAE and our service providers may store data in other countries, including the United States and the European Union. Where information is transferred out of the UK or EEA, we rely on safeguards such as the European Commission’s Standard Contractual Clauses or equivalent mechanisms.
7. Cookies
We use strictly necessary cookies that make the website work, such as security and performance cookies set by our hosting and caching providers. We also use Google Analytics to understand how visitors use the website, so we can improve it. We do not use advertising cookies.
For visitors in the UK, the European Economic Area and Switzerland, we use Google Consent Mode: analytics cookies are switched off by default and are not set unless you give consent. Google may still receive limited, cookieless signals (for example, that a page was viewed) to produce aggregated statistics. Visitors in other regions may have analytics cookies set when they visit.
Our chat assistant uses your browser's storage: your current conversation is kept until you close the browser tab, and a random visitor ID and your first name (if you shared it) are kept so the assistant can recognise you on a later visit. You can clear or block cookies and site data at any time in your browser settings.
Our booking form is provided by ZentroCRM and is displayed inside our pages; information you enter is sent directly to ZentroCRM to record your enquiry.
8. How long we keep information
Chat assistant transcripts and the contact details you share in the chat are kept for up to 12 months and then deleted. Live demo conversations are not stored on our website.
We keep enquiry information for up to 24 months after our last contact, unless you become a client. Client records are kept for as long as needed to provide our services and to meet legal and tax requirements, typically up to 7 years. After that, information is deleted or anonymised.
9. Your rights
Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict certain processing, and to withdraw consent at any time. These rights include:
- UK and EU: rights under the UK GDPR and EU GDPR, including the right to complain to your data protection authority (in the UK, the Information Commissioner’s Office).
- United States (including California): the right to know, delete and correct your information and to opt out of any sale or sharing. We do not sell or share personal information.
- Canada: rights under PIPEDA to access and correct your information.
- Australia: rights under the Privacy Act 1988 and the Australian Privacy Principles.
- New Zealand: rights under the Privacy Act 2020.
- United Arab Emirates: rights under the UAE Personal Data Protection Law.
To exercise any of these rights, email consultme@rajeebm.pro. We will respond within 30 days and may need to verify your identity first.
10. Security
We use secure HTTPS connections, access controls and reputable service providers to protect your information. No method of transmission or storage is completely secure, but we work to protect your information and will act promptly if a problem occurs.
11. Children
Our services are for businesses and are not directed at children under 16. We do not knowingly collect information from children.
12. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page with the date it was last updated.
13. Contact us
If you have questions about this policy or how we handle your information, contact us at consultme@rajeebm.pro or on WhatsApp at +1 845 910 6095. You can also reach us through our contact page.
