Terms & Conditions

Last updated: 4 October 2026

These Terms & Conditions (“Terms”) apply to your use of www.rajeebm.pro and to the services provided by Rajeeb M (“we”, “us”, “our”). By using this website or engaging our services, you agree to these Terms. Where we agree a written proposal or quote with you, that document forms part of our agreement and takes priority if it conflicts with these Terms.

1. Who we are

Rajeeb M is a business growth consultancy run by Rajeeb Mookhopadhyay, based at 1002, 10th Floor, MAI Tower, Al Nahda 1, Dubai, United Arab Emirates. You can contact us at consultme@rajeebm.pro or on WhatsApp at +1 845 910 6095.

2. Our services

We design and build growth systems for small businesses, which may include branding, websites, SEO and AI search visibility, CRM setup, AI chatbots, AI receptionists and call systems, content, email automation, WhatsApp funnels and paid advertising strategy. The exact scope of each project is agreed in writing before work begins.

3. Our build-first model: no advance payment

We do not charge any advance payment, deposit or setup fee. Our process works as follows:

  1. Agree the scope: we confirm in writing what we will build and the price you will pay if you approve it.
  2. Build: we build your system at our own cost, usually in a private staging environment.
  3. Live demo: we show you the working system and refine it based on your reasonable feedback within the agreed scope.
  4. Approve and pay: payment becomes due only when you approve the work for launch. We then deploy it to your live website, number or accounts.

If you decide not to approve the work, you owe us nothing and the project ends. Because no money is taken before approval, there are no refunds; you only ever pay for work you have seen and approved.

4. Payment terms

  • The price, currency and payment schedule are set out in your written proposal or invoice.
  • Invoices are payable within the period stated on the invoice. We may pause ongoing services if an approved invoice remains unpaid.
  • Ongoing services such as hosting, maintenance, support or campaign management are billed as agreed in your proposal and can be cancelled with the notice period stated there.
  • Third-party costs, such as domain names, software subscriptions, telephone numbers, messaging fees or advertising spend, are paid by you directly or recharged at cost, as agreed in advance.

5. Ownership of work

Until you approve and pay for the work, all designs, content, code and configurations remain our property and are not deployed to your live channels. Once payment is received in full, ownership of the deliverables created specifically for you transfers to you. Third-party software, plugins, fonts, templates and platforms remain subject to their own licences. We may show non-confidential examples of completed work in our portfolio unless you ask us not to.

6. Your responsibilities

  • Provide accurate information, timely feedback and any access we reasonably need, such as website, domain or account logins.
  • Make sure content, images and trademarks you supply are yours to use and do not break any law or third-party rights.
  • Comply with the laws that apply to your business, including privacy, marketing and consumer protection rules in the countries where you operate.

7. Results and guarantees

We work hard to deliver systems that help you win more customers, and we show you the work before you pay. However, search rankings, AI citations, advertising performance and lead volumes depend on factors outside our control, such as search engine algorithms, competition and market conditions. We therefore do not guarantee specific rankings, traffic, leads or revenue.

8. AI tools and automation

AI receptionists, chatbots and automations follow the information and rules you approve. You are responsible for reviewing the answers they give about your services, prices and policies, and for telling us when anything changes. AI systems can occasionally make mistakes; they should not be used to give legal, medical or financial advice on your behalf.

9. Confidentiality and data

We keep your business information confidential and use it only to deliver our services. Where we handle personal data on your behalf, we do so according to your instructions and our Privacy Policy, and we will agree a data processing arrangement where the law requires one.

10. Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential losses, such as lost profits, lost data or business interruption. Our total liability for any claim relating to a project is limited to the amount you paid us for that project. Nothing in these Terms limits liability that cannot legally be limited.

11. Website use

The content on this website is provided for general information and may change without notice. You may not copy or reuse our content, designs or code without permission, or use the website for any unlawful purpose. Links to other websites are provided for convenience; we are not responsible for their content.

12. Ending a project

Either of us may end a project before approval at any time by written notice, with no payment due. After approval, ongoing services can be ended according to the notice period in your proposal; amounts already invoiced for approved work remain payable.

13. Governing law

These Terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, and disputes will be handled by the courts of Dubai, unless your written proposal states otherwise or the law of your country gives you rights that cannot be excluded.

14. Changes to these Terms

We may update these Terms from time to time. The version on this page applies from the date shown above; changes will not affect projects already agreed in writing.

15. Contact

Questions about these Terms? Email consultme@rajeebm.pro, message us on WhatsApp at +1 845 910 6095 or book a free strategy call.

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